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Care-free Refunds, Returns & Exchanges
Shirtwascash is a small community-driven apparel brand established in 2014. Our customer service policies aim to make life simple.
Returns
- Returns must be in "like new" condition
- Returns can be made within 90 days of receiving your order
- We supply prepaid labels for most US-based returns
- We do not pay for international shipping costs
- We process refunds within 3-5 business days after you ship the return
- Original shipping charges are not refundable
Exchanges
- Exchanges must be in "like new" condition
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Exchanges can be made within 90 days of receiving your order
- We cover the full cost of replacing defective products
- Size changes are free minus shipping anywhere in the USA
- We do not pay for international shipping costs but cover everything else
- Original shipping charges are not refundable
International Refunds
- We understand international commerce is complex and mistakes happen, contact our Customer Support if you experience a lost package or any other issue
Non-Refundable Items
- Lightning Sale, Mystery Box, and Clearance items (there will always be a disclaimer on the product page)
- Custom and manual orders
- Masks
- Gift cards
Contact Information
Physical Address
Shirt Was Cash LLC
368 Erie Ave. Morton, IL 61550
Direct Email
zen@thatshirtwascash.com
Direct Chat
Customer Care Phone Number
(724) 800-0097